Improve operational efficiencies through evidence-based quality metrics

Integration with Home Care Pulse

The Home Care Pulse & AlayaCare Integration allows for cross-functional record sharing to save time, reduce manual entry, and build a seamless user experience for our customers.

The best marketing is great client experience, and the best recruiting is great employee experience.  

Home Care Pulse is the only experience management program specifically built for home care agencies. This tool that combines experience management, training, and reputation management into one platform so that home care agencies can:

  1. Use feedback surveys to learn where to improve client/employee experience.
  2. Implement training to make improvements happen.
  3. Manage your reputation to power marketing and recruitment.

Integration Benefits

Capture
feedback

Each client or caregiver surveyed rates your agency across five categories and answers follow-up questions about the scores. You can also pick custom questions to get the insights most important to you.

Gain
insights

Leverage customizable reports designed by Home Care Pulse experts to make it easy for you to pinpoint your strengths and weaknesses as an agency.

Automated
syncing

Save time with automated roster syncs, reducing time spent on manual data entry, avoiding data entry errors and enabling your agency to capture feedback more efficiently.

How does the integration work?

Once your AlayaCare account has been integrated with Home Care Pulse, the contact information for your clients and caregiver will sync to your Home Care Pulse Experience Management account on a nightly basis.

You can also assign a responsible party to be the Home Care Pulse contact instead of the client by designating the contact as a “Home Care Pulse Contact” in AlayaCare. Adding a contact as a Home Care Pulse Contact will send HCP their name and 2 phone numbers.

Home Care Pulse Tools:

HCP CIP Platform Mockup

Pricing

Please contact Home Care Pulse for pricing options

Get Started

If you’re interested in learning more about our partner integration with Home Care Pulse, fill out the form today and we’ll be in touch.