AlayaCare Marketplace is an integrated tool in AlayaCare Cloud, which allows organizations to send and receive offers for care.

Providers using AlayaCare’s Marketplace can work in harmony to balance staffing needs ensuring every agency has access and availability to every possible unit of care in the market.

Marketplace will allow information to flow seamlessly within the application and eliminate the need for faxes, emails and scheduling issues.

1. Makes demand scheduling easier and more efficient
2. Provides new revenue opportunities for suppliers
3. Streamlines subcontracting documentation and communication
4. Reduce the need for care providers to have to work for multiple providers in order to fill their schedule
5. Achieve better outcomes for both businesses and patients

1. Terms of participation can be found here.
2. Code of Conduct can be found here.

All services rendered that are funded by the province of Ontario are held to the standards and requirements as set out by the Ministry of Health, Ontario Health, LHIN, Ontario Health Teams, and HCCSS.

Access to AlayaCare’s Marketplace is included in your AlayaCare contract. Transactions will be subject to a market clearing fee depending on your region. Contact teamalayamarket@alayacare.com for more details.

Reach out to your Client Relationship Manager to learn more about Marketplace and how it can help you fill gaps you may be facing due to care worker shortages and the increasing demands.

Participants you are interacting with in AlayaCare Marketplace are selected by your organization. You can designate a Trusted Network, which is the selection of other agencies you would like to send/receive Offers to/from. We have different offer methodologies to allow you to determine how offers are distributed within your Trusted Network. The caregivers assigned work for the organization whom an offer is assigned by your team.

Documentation is being completed in the supplier's system. After completion, this documentation will be sent back to you by the supplier.

Marketplace is being rolled out region by region, to ensure an adequate number of providers are participating. Contact your Client Relationship Manager for details on when it will be available in your region.

If you have questions or are looking for AlayaCare Marketplace support, you can connect with our customer support agents in our AlayaCare Support Centre.

Reach out to your Client Relationship Manager to begin the setup process.