Episode #06

Improving patient communication and predicting caregiver turnover

Episode description

Today we were lucky enough to talk with Jennifer Maxwell, CEO and Co-Founder at Maxwell Healthcare Associates and Richard Keller, previously President of All Metro Health Care and currently working as an independent consultant.

These two industry veterans dive into their impressive experience as leaders in the home care industry and how technology is creating a better care experience for patients and staff. 

Topics range from how we can improve careworker management and communication between all stakeholders to how agencies can use behavioural analytics to predict caregiver turnover before it happens.

How agencies use new technology is important in tackling these large problems and as Jennifer puts it, "caregivers will go where they are most supported, most heard, and have the tools to do their work."