Episode #15

How to address the growing demand for personal attendant services

Episode description

Guest host Erin Vallier sits down with Scott Roberts, VP Operations at AccentCare and Jesse Howard, Area Vice President at Girling Community Care to talk about the evolution of staffing in personal care services.

With the employment of personal care aides projected to grow 33% in the next 10 years, leaders need to know how to handle the demand. Scott and Jesse give us their insights on hiring and retaining personal care workers successfully. They also touch upon the growing need for consumer choice in the industry and how agencies need to evolve as more information is available to clients.