Episode description

In this episode, we head to Australia and talk with Rosie Lawn, CEO of Avivo, an agency based in Perth that supports over 3,000 customers through disability, aged care, and mental health funding. Also joining the show is Annette Hili, former COO of BaptistCare and now General Manager for Australia and New Zealand at AlayaCare.

 Jeff talks to Rosie and Annette about Avivo's self-directed care model that transformed over 100 neighborhood teams to support people living in their local community. Rosie also gives us details on how they developed this model of self-directed care, which proved to decrease the risk of spread across large geographic areas during the global pandemic.

Episode resources