Episode #19

The importance of clinical excellence and caregiver retention in home health care with Right at Home

In this episode...

On this episode, we had the pleasure of chatting with LaNita Knote (VP of Clinical Excellence) and Nikki Holles (VP of HR) from Right at Home that has many franchises all over the globe from the North America to Japan.

These two industry experts talk about the challenges and growth of the franchised home care industry, and dive into important topics such as achieving clinical excellence across all locations, how Right at Home has coped during the pandemic, and what type of solutions they’re looking into regarding the caregiver churn crisis with home care software.