Clinical Documentation
Flexible and Intuitive Home Care Clinical Documentation Solution.
AlayaCare’s configurable Electronic Health Record (EHR) and clinical form wizard enables home and community care providers to deliver best of breed user interfaces to document clinical information in a secure HIPAA compliant environment.

Real-Time Form Submissions
- Document clinical information from a native mobile application or a responsively designed web portal from any device.
- Automatically route forms to the assigned personnel for specific services or visits depending on the phase of care.
- Reduce delays with real-time uploading, documenting, and charting.
- Minimise data entry courtesy of menu-driven and predictive text functionality.
- Track progress with visibility into previous form submissions and report history.
- Simply extract form submissions for data analytics and reporting across your entire organisation.
Client-Centric Care Plans
- Integrated patient goals
- Custom best practice libraries for goals, interventions, and diagnosis
- Complete audit trail of care plan progress
Multi-Level Security
- HIPAA and PHIPA compliant.
- Secure, cloud-based storage
- Standard integration protocols (restful APIs)
- Multi-tenant architecture bolstered with redundancy and various monitoring tools to ensure 99.5% uptime.
Back Office Suite
Integrated and Collaborative Home Care Scheduling, Billing and Payroll
Manage your client’s care journey from beginning to end with scheduling, billing and payroll in a single, integrated solution.

Simplified Billing and Payroll
- Preconfigured accounting and payroll exports
- Simplified complex premiums
- Comprehensive close out workflow
- Leverage split-billing, duals and multiple payers
- Seamless invoicing
Multi-Office Functionality
- Ability for organisations to manage branches and offices with appropriate restrictions and visibility
- Headquarters has visibility into individual branches
- Branch settings are inherited from headquarters but have the flexibility to override where necessary
Full Compliance
- Real-time interactivity
- Detailed audit trails
- Built-in QA and best practices
Advanced Reporting & Integrated Business Intelligence
- Build custom reports in your own environment
- Access to pre-configured reports build by AlayaCare
- Create and share visualizations and dashboards
View more information on AlayaCare's Back Office Suite Software
Learn MoreHome Care Mobile App
The Future of Home Care, Right at Your Fingertips.
Providing care workers with real-time access to schedules, route details, billing, safety, time tracking, client data, and form reporting. AlayaCare’s intuitive, responsively designed, and
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Compatible with Multiple Devices
- iOS and Android
- Mobile devices, smartphones, tablets, laptops, and desktops
Electronic Visit Verification
- No more time sheets with GPS based clock in and clock out and Telephony (IVR).
- Automated time and attendance reconciliation against the schedule.
- Gain accuracy and increased compliance through location-based EVV.
Real-Time Communication
- Schedule updates and employee unavailability in real time.
- Keep on track through mobile alerts and reminders.
- Easy access to important contacts with quick link icons.
Increased Safety & Security
- Ensure staff are accounted for with exclusive “GPS Tracks” feature that pinpoints location during working hours.
- Ensure data security with session timeout measures and a secure log-in.
- All data is encrypted in transit and follows strict privacy legislation.
View more information on AlayaCare's Home Care Mobile App
Learn MoreVirtual Care
A Complete Virtual Care Delivery Solution: Telehealth & Video Conferencing, Wearables and More.
Experience a fully integrated home and community care solution to deliver both traditional and virtual care.
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Client Portals
- Visibility
into past and upcoming visits, assessments, progress notes and more - Integrated educational content
- Up-to-date health data and vitals
View more information on AlayaCare's Virtual Care Module
Learn MoreFamily Portal
Engage & Inform Stakeholders in the Care of Their Loved Ones.
AlayaCare’s home care family portal feature is equipped with video conferencing and provides key stakeholders with the tools they need to directly engage in the care of their loved ones.

View more information on AlayaCare's Family Portal
Learn MoreAlayaLabs
Taking Home Care Software to the Next Level with Optimisation, Machine Learning and R&D
AlayaCare is the only aged and home care software provider offering innovative technologies such as a Patient App, Telehealth Dashboard, Family Portal, RCM software, and Machine Learning algorithm-based clinical support tools, which allow for better coordination and quality of care across the healthcare continuum.
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Schedule & Route Optimisation
- Optimised routing to reduce distance and travel costs
- Employee-client matching for optimised scheduling and coordination
Business Intelligence
- Capture and measure key data elements
- Improve business processes and performance
- Make more informed decisions
- Create personalised dashboards
- Provide personalised customer experiences
- Realise evidence and outcome-based metrics