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Get to know AlayaCare

Meet the team who’s revolutionising the future of health care

our products do important work

Technology powering the future of aged, community and disability care

At AlayaCare, we want care providers to feel supported as they work tirelessly to look after our community, and we want every person to receive the best possible care. And technology is a fundamental part of this. 

 That’s why we offer a revolutionary end-to-end software solution that empowers residential, home and disability providers in Australia and New Zealand to achieve better health outcomes. 

Founded in 2014, AlayaCare’s Cloud-based technology enables organisations to optimise their operations, generate valuable insights, access real time data, and implement robust, reliable systems for their staff and clients – today and into the future.

01 Mission

02 Vision

03 Purpose

what we do

Mission

To empower care providers to achieve better outcomes by delivering transformative and data insights to focus on what matters

what we believe

Vision

The future of health care is connected and part of a continuum, delivered through traditional and emerging modes of care. AlayaCare makes that personalised and predictive

why we do it

Purpose

We are driven to enable the care we want our loved ones to receive in the place they call home

AlayaCare ANZ Team Photo

The AlayaCare Mindset

Join our close-knit community

Every single member of our team brings in their unique perspective to improve and modernise the health care industry. Our success depends on both the hard work and great attitude that our team demonstrates every day. 

Tailor made solutions 

Fostering a welcoming workplace

We understand the complexities, challenges and opportunities that lie within the residential, home and disability care sectors. Our technology is built with input and feedback from industry stakeholders – so we know that our product can meet the unique needs of different providers, their staff, and their clients. Ultimately, AlayaCare’s software helps organisations to deliver the best possible care, and drive better outcomes.  

home care and home health billing

We’re always innovating 

On the cutting edge of technology

AlayaCare is at the forefront of data science and innovation. Technology is constantly evolving and its potential in health care is extraordinary. That’s why we are committed to unlocking the true power of artificial intelligence (AI). AlayaLabs, our research and development department, is leveraging AI, optimisation and machine learning technologies to propel aged and disability care towards the future. 

An organisation with heart 

The meaning behind AlayaCare

"Alaya” means “home” in Sanskrit, a language from a time in history when there were no hospitals and no doctors – and everyone was taken care of in the home. As it happens, the word “alaya” also means “elevate” in Hebrew, and in Arabic, it means “welcome”. 

The name “AlayaCare” is a nod to these three ancient languages which, together, reflect themes that are close to our heart – to care for people at home, for everyone to feel welcome and supported, and to elevate the community. 

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diversity, equity and inclusion

Fostering a welcoming workplace

In every AlayaCare location, we’re committed to upholding the standard of diversity, equity, and inclusion to create a workplace where every employee can be their best selves.

AlayaCare Leadership

Meet our executive team

Regardless of their expertise, every member of our leadership team is passionate about how great technology and a great team can provide better home healthcare outcomes for everyone. 

Adrian Schauer

Co-Founder and CEO

Adrian Schauer

Adrian Schauer

Co-Founder and CEO

Adrian Schauer is the founder and CEO of AlayaCare, a home healthcare software scale-up delivering the next disruptive solution for the global home-based care market. Adrian is a serial technology entrepreneur having built two successful mobile software companies; both achieving leadership positions in their respective markets. Adrian is an active Angel Investor and sits on the boards of several tech start-ups. Adrian is also the co-founder of the Madiro Fund, a non-profit organization created to support innovative solutions to the health problems in low income countries.

Andrew McDonald

CPTO

Andrew McDonald

Andrew McDonald

CPTO

Andrew McDonald has over 20 years of experience leading innovative product teams that break into new markets, beat the competition, and delight customers. He has been part of a successful exit of a venture-backed startup and multiple enterprise software businesses that have grown rapidly and profitably past the $300M revenue mark. He comes to AlayaCare, having most recently held senior positions at Alcatel-Lucent, CENX, and Kinaxis where he was the Chief Product Officer.

An avid hockey player, Andrew holds a Bachelor’s degree in Computer Engineering from the University of Waterloo.

Annette Hili

General Manager, Australia

Annette Hili

Annette Hili

General Manager, Australia

Annette leads AlayaCare’s Australia and New Zealand operations. She brings more than 23 years of experience in the aged care industry, holding numerous positions, including COO of BaptistCare NSW – Australia’s leading and most respected home, community and residential aged care provider, with over 3,500 employees and 160 offices. There she oversaw the operational activities of the organisation and led the company’s strategy and growth.

In her role as AlayaCare General Manager ANZ, Annette leads the growth strategy of the ANZ operations, focusing on delivering better client care and experiences and leveraging data to drive improved outcomes.

George Psiharis

COO

George Psiharis

George Psiharis

COO

As Chief Operating Officer, George oversees a portfolio of AlayaCare’s operating functions including Customer Success, Strategy & Corporate Development, People & Culture, Finance, Legal and Compliance. A passionate academic, thought leader and team-builder, George joins AlayaCare and the home-based care industry after more than a decade building Clio into the largest and most innovative legal technology platform in the world. George contributed significantly to the digital transformation of the practice of law by launching the Legal Trends Report. He also serves as a Board Member to several technology startups and is a mentor to technology leaders. At AlayaCare, George focuses on building high-performing teams that help our customers thrive.

Jean-Francois (JF) Gailleur

SVP, Engineering

Jean-Francois (JF) Gailleur

Jean-Francois (JF) Gailleur

SVP, Engineering

Jean-Francois (JF) Gailleur brings more than 30 years of experience in the software industry, leading positions with fast-growing start-ups and large companies such as SAP, hybris, AppDirect, Elevate Security, and Radialpoint. He has held many different roles in positions such as software engineering, system architecture, product management, business strategy, CTO as well as leading many Development and Cloud Engineering teams in international environments. 

JF holds an Engineering Degree in Computer Science and Robotics from Marseille Polytechnic University and an MBA from John Molson School of Business, Concordia University in Montreal. JF is a member of the Order of Engineers of Quebec. JF has two kids and enjoys outdoor sports.

Isaac Alexander

Chief Product and Software Architect

Isaac Alexander

Isaac Alexander

Chief Product and Software Architect

Isaac Alexander is responsible for leading and driving the AlayaCare technology platform. He serves as the technical evangelist for the architectural vision, strategy, and principles for AlayaCare and Procura (formerly Complia) products. Isaac is the champion for AlayaCare’s individual contributor career track ensuring top talent is challenged and supported well.

Manuela Paoletta

SVP, People and Culture

Manuela Paoletta

Manuela Paoletta

SVP, People and Culture

Manuela leads the People & Culture function at AlayaCare. Her focus: overseeing the company’s people strategy, building a culture of high-performing teams, attracting, developing and retaining the best talent and creating a world class employee experience. She brings over 15 years of experience in human resources and leads with empathy, passion, transparency, and integrity. She truly cares about our people and is dedicated to creating a diverse and inclusive environment where employees feel that they are supported and can accelerate in doing the best work of their careers. Manuela holds a B.A. in Human Resources from l’Université du Québec à Montreal and is a Certified Human Resources Professional from l’Ordre des CRHA. She’s been working directly with people from a very young age and realized early on that she wanted to make a positive impact on people’s lives. She has two daughters and enjoys laughing and dancing with them.

Naomi Goldapple

SVP, Data Intelligence

Naomi Goldapple

Naomi Goldapple

SVP, Data Intelligence

Naomi is currently Senior Vice President, of Data and Intelligence at AlayaCare. Her mandate is to drive value and leverage data to support the innovation strategy of AlayaCare. This is done through applied research in machine learning and optimization applications to make home care agencies more efficient and improve clinical outcomes. Naomi also has a wealth of experience as a start-up entrepreneur and a seasoned business executive.

Anastasiya Babiy

VP, Finance

Anastasiya Babiy

Anastasiya Babiy

VP, Finance

Anastasiya leads all finance-related functions, including financial reporting, core accounting, financial planning and analysis, treasury and tax. She brings over 15 years of experience as an audit, accounting, and finance economic leader.

Before joining AlayaCare in September of 2021, Anastasiya spent almost 13 years working in public accounting at PwC Canada and is a member of the Institute of Chartered Accountants of Canada.
Anastasiya holds a Graduate Diploma in Public Accountancy from McGill University.

Richard Guttman

SVP, Legal and Risk Management

Richard Guttman

Richard Guttman

SVP, Legal and Risk Management

Richard is responsible for the Legal, Risk and Compliance functions at AlayaCare. He leads a small team of in-house and external professionals who support key aspects of AlayaCare’s business and operations including intellectual property, commercial contracting and strategic partnerships, regulatory matters, privacy and data security, corporate finance and mergers and acquisitions. Richard brings over 20 years of experience building and developing innovative and high-growth technology companies, including most recently acting as SVP, Legal and Compliance at PointClickCare, one of the leading EHR providers in the long-term care space.

Scott Overhill

SVP, Revenue Cycle Management and Transition Products

Scott Overhill

Scott Overhill

SVP, Revenue Cycle Management and Transition Products

With over 20 years of experience in the home and community care sector, majority in leadership roles with Complia Health. Trained in product management, product strategy alignment, project management, and business consulting, Scott was the primary architect of Complia Health’s Procura software. He also provided service and advice to enterprise customers in the U.S., Canada and Australia. Scott has an ability to develop the skill sets of exceptional individuals and create high-performing teams, leading them to deliver on projects that are on time and profitable.

Geoff Darling

CRO

Geoff Darling

Geoff Darling

CRO

As AlayaCare’s CRO, Geoff articulates and executes our short- and long-term strategic plans, in close collaboration with our executive team. His portfolio includes overseeing traditional corporate development functions as well as our Market Leader roles, Partnerships, and Product Marketing. Geoff joined AlayaCare in 2022, bringing a diverse background spanning two decades in technology, finance, and capital markets, most recently as a Managing Director with Scotiabank’s Global Equities division. He is a Professional Engineer and a Chartered Financial Analyst.

Ben Lazar

SVP, Marketing

Ben Lazar

Ben Lazar

SVP, Marketing

Ben is a seasoned and results-driven demand and revenue generation leader with wide ranging technology experience in healthcare SaaS, ai-informed operations, reimbursement platforms and sales team effectiveness.


Ben brings an impressive track record of helping companies such as Balto ai, Net Health and Payspan achieve beyond best in class revenue growth and valuation improvement.
Ben’s an active member of his community and frequent blood donor and volunteer.

Meet our ANZ Leadership team

Annette Hili

General Manager, Australia

Annette Hili

Annette Hili

General Manager, Australia

Annette leads AlayaCare’s Australia and New Zealand operations. She brings more than 23 years of experience in the aged care industry, holding numerous positions, including COO of BaptistCare NSW – Australia’s leading and most respected home, community and residential aged care provider, with over 3,500 employees and 160 offices. There she oversaw the operational activities of the organisation and led the company’s strategy and growth.

In her role as AlayaCare General Manager ANZ, Annette leads the growth strategy of the ANZ operations, focusing on delivering better client care and experiences and leveraging data to drive improved outcomes.

Thilan Perera

VP, Customer Success

Thilan Perera

Thilan Perera

VP, Customer Success

As the VicePresident of Customer Success at AlayaCare ANZ, Thilan is responsible for all project implementation, project management and consulting services across our product portfolio. Thilan works closely with customer stakeholders, project teams and external partners to deliver high class IT and Digital Transformation projects. He is results and outcomes focused and passionate about the application of technology to improve HealthCare. With over 12 years of experience in the Community, Disability and Aged Care sectors, Thilan has deep industry knowledge and experience in deploying technology solutions to solve the business problem at hand. Thilan has previously worked in senior management and executive roles with a number of software vendors in the industry including Procura and Telstra Health. Outside of work, Thilan enjoys the company of his two daughters and is a car enthusiast.

Scott Shaw

Director, Business Development

Scott Shaw

Scott Shaw

Director, Business Development

Scott Shaw is our Director of Business Development at AlayaCare ANZ. Scott leads the sales strategy for the ANZ region and provides leadership and guidance to a dedicated client focused sales team.

Scott has been part of the team for over 6 years where he helped grow the Procura operation to a position of dominance. Bringing over 12 years’ experience in leading technical sales and negotiations having worked for start-ups, owner operators and true multinationals across Mongolia, Kazakhstan, Philippines, Thailand, South Africa, New Zealand and Australia. Outside of work Scott is an active member of Royal QLD Golf Club and enjoys all things outdoors. He is proud of his rural New Zealand upbringing and believes this keeps him hungry and humble.

John Allinson

Senior Director, Engineering Operations and Technical Services

John Allinson

John Allinson

Senior Director, Engineering Operations and Technical Services

John is our Senior Director of Engineering Operations and Technical Services in Asia Pacific.  John has 20 years in e-Health with experience right the way across the Health ecosystem both locally and globally in hospitals, GPs, specialists and most recently, 6 years in Community Health.  A self-confessed geek, he has a passionate about preventative health care through well integrated  technologies  and better use of data. With an early  passion  for Artificial Intelligence, John is looking forward to the utilisation of predictive technologies to improve  health and business outcomes. Outside of work he enjoys chasing his kids around, indoctrinating them to the world of Lego and woodworking.

Mike O’Connell

Regional HR Manager

Mike O’Connell

Mike O’Connell

Regional HR Manager

As the HR Manager for Australia and New Zealand, Mike partners with the business to recruit and manage AlayaCare’s people across the employment lifecycle, manages employment relations and works to maintain a supportive and high performance culture.

Mike joined AlayaCare in 2020 after working in various HR and operational management roles across the private and public sectors. He loves the intersection of technology and care at AlayaCare and is passionate about building organisational capability to enable positive outcomes for clients. Outside of work he keeps fit, is a keen guitar player and reformed metalhead, and enjoys watching rugby union and Formula 1.

Bel Bennett

Director of Marketing

Bel Bennett

Bel Bennett

Director of Marketing

Bel Bennett is the Director of Marketing for the ANZ region and leads the marketing function, leading a team of marketers across Product Marketing, Content & PR, Demand Generation, Events and Marketing Operations. Bel holds a Bachelor of Business and a Master of Marketing degree from RMIT University; and has over 12 years’ experience in Product Marketing, Brand, Growth Marketing and leading Marketing teams across APAC. With a background in technology and SaaS industries, Bel has spent most of her career working for Telstra and Dropbox. She works closely with Business Development and Customer Relationship Management teams in order to support and cultivate brilliant experiences for all AlayaCare customers. Bel has a passion for new technology, AI and enabling health care providers to leverage technology to achieve efficiency and productivity.

Arif Mohamed

VP of Residential

Arif Mohamed

Arif Mohamed

VP of Residential

Arif brings over 16 years of enterprise resource planning and transformation experience to his new role, with a strong focus on delivering customer satisfaction and fostering innovation within organisations. A key feature of Arif’s career to date has been an unwavering commitment to leveraging technology for the betterment of aged care services, adding to this his extensive experience of over a decade in the aged care sector.

Jon Middleton

Product Management Director

Jon Middleton

Jon Middleton

Product Management Director

Trusted by more than 700 customers and thousands of users around the world

Trusted by more than 700 customers and thousands of users around the world
Trusted by more than 700 customers and thousands of users around the world
Trusted by more than 700 customers and thousands of users around the world
Trusted by more than 700 customers and thousands of users around the world
Trusted by more than 700 customers and thousands of users around the world
Trusted by more than 700 customers and thousands of users around the world

The people here are smart, driven and passionate, but they’re also really nice and fun and willing to take their time to teach people and share their knowledge.

Miranda Smelt,

Manager of Solution Engineering, AlayaCare

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The culture at AlayaCare is like no other! I truly believe and have witnessed that this is a result of top-down management where the positivity, goodwill, and drive for all to succeed has had a cascading effect.

Nandine Paradas,

Customer Relationship Manager, AlayaCare

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I like that there is a culture of transparency, and we feel the support from everyone. The company works on improving processes, and they listen to us.

Sheetal Mahajan,

Senior Quality Assurance (QA) Analyst, AlayaCare

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