New Partnership Promotes Rapid, Streamlined and Contextualized Guidance to Maximize Home Care Software Adoption
TORONTO, February 19, 2018 – AlayaCare, an award-winning end-to-end solution for home and community care agencies, today announced its partnership with WalkMe Digital Adoption Platform (DAP) — an enterprise-class guidance, engagement, insights and automation platform.
The new integration will help both agencies partnered with AlayaCare as well as internal AlayaCare employees in various roles to implement and adopt the software functionality seamlessly through in-product guidance, video tutorials and comprehensive support from within the AlayaCare solution.
WalkMe’s DAP enables the creation of interactive, on-screen sequences that guide and engage users throughout any digital experience. Powered by AI and machine learning, WalkMe’s context-intelligent algorithm streamlines digital adoption internally and externally, ensuring that the right users receive the right information exactly at the moment of need.
“AlayaCare is proud to have partnered with the digital adoption platform, WalkMe, to help our customers and partners get the most out of our software while minimizing the need for training and support,” said Neil Grunberg, VP, Product at AlayaCare. “As part of our customer-focused strategy, we’re excited to deliver a streamlined user onboarding and learning process.”
AlayaCare is an award-winning provider of revolutionary cloud-based home healthcare software. With a product spanning clinical documentation, back office functionality, client and family portals, remote patient monitoring, and mobile care worker functionality, AlayaCare offers a platform for agencies to propel towards innovation and home care of the future. For more information, or to book a demo visit http://www.alayacare.com/
WalkMe is the pioneer of the Digital Adoption Platform (DAP) — an enterprise-class guidance, engagement, insights and automation platform. As the digital revolution transforms the workplace and customer preferences, WalkMe’s holistic approach simplifies enterprise systems, customer-facing sites and mobile apps for the overwhelmed user.
WalkMe’s platform is used by over 1,000 enterprises, including many Fortune 500 companies across all industries. For more information, please visit www.walkme.com.
Marketing Manager - AlayaCare